Shipping policy

At Lovaline Beauty, we want you to be completely satisfied with your purchase. If you wish to withdraw from your purchase, you have the right to return eligible products within the applicable withdrawal period.

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order without giving any reason.

To exercise your right of withdrawal, please use the Withdrawal Button available on our website or contact us at orders@lovaline.com within the 14-day withdrawal period. You will be asked to provide your name and order reference to identify your purchase. Once your request has been submitted, you will receive an automatic confirmation by email.

Return Conditions

Products must be returned within 14 days after notifying us of your decision to withdraw.

Returned items must be unopened and in their original condition and packaging.

 

Return Shipping

Unless otherwise required by law or where the item is faulty or incorrect, customers are responsible for the cost of returning products to Lovaline Beauty. We recommend using a tracked shipping service, as we cannot be responsible for items lost during return transit.