Shipping

 

Shipping

We want you to receive your order in perfect condition!

We are a small team that takes great care in packaging your products. Please, allow for up to 5 business days to process your order before shipping.

Once your order is carefully packaged, you will receive an email with your tracking number.

Orders only ship on business days ( Monday to Friday)

Delivery takes up to 2 business days after shipping (for Bulgaria).

Price for delivery is 3 Euro

 

Delivery is free for orders over 50 euro

 

Return Policy

We accept returns only if products have not been opened and within 14 days of purchase.

If you are dissatisfied with your purchase, you may return only unused product in its original packaging with the original labels on it.

Please note, you will be responsible for all return shipping charges.

 

Refund Policy

After receiving your return, we will inspect the condition of the item(s) and validate it.

We will notify you by email when your return has been processed and you can expect a refund in 14 days from return receipt.

*If your item is delivered damaged prior to opening, we sincerely apologise! Please contact us at orders@lovaline.com and submit a photo/video proof so we can resolve the issue.

 

Shipping to other countries in Europe is coming soon!

Thank you for your support!